Building Cleaning

NEW CONTRACT – NEW START

On 1 August 2008 A1 Housing entered into a contract directly with Notts County Council for the delivery of a Building Cleaning Service to a revised and superior agreement.

Cleaning is provided to the communal areas at sheltered housing schemes, within blocks of flats and at community centres.  Surfaces that are cleaned include the floors, walls, stairs, handrails, windows, and window cills.  

Background on the Contractor

Based at Retford

Dedicated Bassetlaw Cleaning Management Team

1 District Supervisor

40 Cleaning Operatives

2 Mobile Teams

Environmentally Friendly products used

Monitoring the Service

Both Notts County Council and A1 Housing staff will monitor the cleaning service by carrying out regular spot checks, through Estate Inspections and surveying residents for their views.

The results of surveys will be used to find out where satisfaction levels are lower and used as a tool to improve the service where necessary.

By working closely together we will strive to ensure a high quality service is provided and maintained.

How to make a Complaint or Compliment

If you are not happy with the cleaning service or would like to praise it you can contact the contractor's Operations Support Officer, Pearl Myson, directly by telephone on 07968 864698 or email to pearl.myson@nottscc.gov.uk

Cleaning Schedules

So you can get to know who your cleaner is and when they visit your block of flats please see the timetables below.

WORKSOP MOBILE TEAM

BELLA PATTERSON and STUART CLARKE

PROSPECT ESTATE

JEAN ELLISON

SANDY LANE ESTATE

STEVE BASSETT

HARWORTH/RETFORD/TUXFORD MOBILE TEAM            

GISELA TOMLINSON and WILLY PETTIT       

SHELTERED HOUSES