Tenancy and Estate Information

A1 Housing grants two types of tenancy – secure or introductory. If you are a tenant of A1 Housing or other social landlord and are transferring, then you will be offered a secure tenancy. If you are not currently a tenant of a social landlord then you will be offered an introductory tenancy. An introductory tenancy lasts for 12 months, after which it becomes secure provided that there have been no problems. An introductory tenant has fewer rights and it is easier for A1 Housing to get the property back during the first 12 months, it is likened to having a probationary period to ensure that new tenants stick to the terms of their tenancy agreement.

The rights and obligations of both Introductory and Secure tenants are detailed in our tenancy agreement - please click Tenancy Agreement.

Polish Tenancy Agreement - UMOWA NAJMU

The Tenants Handbook also includes lots of information about A1, how to contact us, starting your tenancy and moving in, paying your rent, repairs, getting on with your neighbours, moving on, services for elderly people, tenant participation, estate services and how to complain. To see a full copy of the Tenants Handbook - please click Handbook.

Polish Tenancy Handbook - PODRĘCZNIK NAJEMCY

Every A1 property is allocated to a Housing Management Officer who will manage your tenancy, ensure that all tenants pay their rent and stick to the terms of their tenancy agreement. They also inspect your estate and offer advice on any issue about your tenancy. To see a map of Management areas and who to contact please click - Area Maps

Neighbour problems are also dealt with by the Housing Management Officer and more information can be found in the section on Anti Social Behaviour - Neighbours & You

If any tenant breaches their tenancy conditions, they will be given a warning under a 'Traffic Light System', for further details of this please click here

The Housing Management Officers carry out an Estate Inspection for each A1 Housing estate. Tenants and residents are invited to the Estate Inspections, along with the people who undertake the grounds maintenance and cleaning of flats. If you would like to come along to your estate inspection please click here for a timetable of inspections for the next 3 months and details of the relevant Housing Management Officer who shall arrange to meet you.

We have specific standards for Tenancy and Estate Management, please click - How we Manage your Tenancy and Estate

We also recognise that many tenants abide by their tenancy conditions and to encourage more tenants to do so we have a prize draw run every 3 months. Everybody in the prize draw can win £250 and to be eligible to enter you must:

Have a clear rent account

Have an up to date gas safety certificate (issued to you by A1 Housing)

Have not been sent any warning letters for breach of tenancy conditions in

the last 12 months

Have kept your garden tidy

This prize draw is called a good tenant reward, for more details on this and other benefits click - Tenants Rewards