We want to make it as easy as possible for our customers to contact us.
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Click on How to Find Us
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Contact Details
Visit us at
Head Office
Carlton Forest House, Hundred Acre Lane, Worksop, Notts, S81 0TS
Area Office East
17B The Square, Retford, Notts, DN22 6DB
Area Office West
Queen's Buildings, Potter Street, Worksop, Notts, S80 2AH
Come and meet friendly A1 Staff at our Property Shop, (Area Office West),
One Stop Shop, (Area Office East) or at Head Office. All of our offices are open
Monday to Friday 8.40am - 5.00pm.
All of our offices have hearing loop services.
Give us a call
Head Office 01909 534484
Area Office West 01909 533426
Area Office East 01777 713202
Freephone Repairs and Contact Centre 0800 590542
New for Autumn 2006: lines to the freephone number are now open Monday to Friday
from 8am to 8pm to deal with your repairs requests and general enquiries.
Minicom
If you require the use of a minicom system you can contact us on:
Area Office West 01909 533214
Area Office East 01777 713820
Send us a text
Send us your enquiries 24 hours a day by texting us on 07779 533533
Please start your text with the nature of your enquiry e.g, Repairs of Housing but do not use this service for emergency repairs. Please Note: Text messages received after 5pm may not receive a response until the next working day.
Out of hours emergencies .... Because life doesn't stop at 5'0' Clock
If you need to contact us after normal office hours because you have an emergency ring our freephone out of hours team on 0800 590542
Drop us a line
You can write to us with your enquiries and requests to:
A1 Housing Bassetlaw Limited
Carlton Forest House, Hundred Acre Lane, Worksop, Notts S81 0TS
Language Line
We can arrange for an Intrepretor or Translator to help you, contact Customer Services on 01909 534520.
Video Conferencing
Video confrencing points are available throughout the district please click to find out more.
Email
email all enquiries to customer.services@a1housing.co.uk.