A1 Housing recognises that effective performance management is a critical factor for it to achieve its goal to provide excellent services. We recognise that good performance is not about providing services at the lowest cost but providing good quality services which deliver value for money. To see a copy of A1 Housing Performance Management guide click guide.
To see a copy of the Current Management Structure at A1 Housing Click Structure.
A1 Housing’s performance management system is about delivering good housing management practices, achieving the goals of the organisation and its stakeholders and providing better services to customers.
We have recently changed our method of reporting our performance to the A1 Board and our tenants. Our new reports will provide clearer information on our performance against our targets for the year, comparison against other organisations and an explanation of our progress.
To see our performance reporting cycle click on Performance Reporting.
Performance Insert issue 15 - April 2008
6 key performance indicators and style of the reports have been agreed with tenants and the first report is in the January 2007 In Touch magazine. To see the report click on Performance January 2008. The latest position will be reported in every In Touch.
The A1 Board will receive 15 "A1 Signpost" reports which summarise key aspects of our performance and the first report will go to the Board on 24 January 2007 and then every 3 months. Click A1 Signposts January 2007 to download a copy.
To see our Annual Performance details for 2006/07 you can choose from the following options:
The complete set of Performance Indicators, click 2006/07 PIs
The A1 Signposts click:
The In Touch summary Graphs will be posted shortly.
To see our performance at the end of 2007/08 choose from the following options:
Our draft Performance Management Guideline which will bring together all the details of how we manage, monitor and develop our performance is now available, click PM Guide.