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Gutters
To report a repair:
- Check Your responsibilities below.
- Check We need to know below.
- Look at the drawings. Click on the pictures on the side of the page.
- Check Advice below.
- Report your repair by sending an e-mail to housing.repairs@a1housing.co.uk.
Your responsibilities
- Keeping gully grids clear of leaves, rubbish etc.
- Repairing any damage caused by you, a member of your family or a visitor to your home.
Advice
- Scaffolding may be required if the repair is above two storeys high.
- In bad weather conditions operatives cannot work at height, eg on ladders, scaffolding or on the roof.
We need to know
- What is the problem, eg: gutter or downpipe loose, leaking or blocked; bracket, joint or shoe loose or broken?
- Which gutter or downpipe is it: front, back or side?
- What shape is it: round, square or ogee?
- How many storeys high is the building?
- Are there any other connected problems?
- What is the gutter or downpipe made of: cement, metal, plastic or another material?
