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Rent payments


Paying your rent is important and we want to make it as easy as possible for you to keep your rent account up to date.  It is your rent that pays for the services we provide for example repairs to your home.

 

If you are already registered, or would like to register to see your rent/repairs account on line then click SeeMyData

 

 

Ways to Pay your Rent

 

Direct Debit is an easy way to pay.  Once set up you have nothing more to do to ensure your payments are made on time.  We offer 4 dates each month 3rd, 10th, 18th and 28th.  A Direct Debit application form can be downloaded from heading. Change to Direct Debit and receive a free £10 gift voucher,  details on the application form.

 

Internet  The service is currently provided by Alliance and Leicester BillPay scheme on behalf of A1 Housing. You do not need to hold a Girobank account. The service is available 24 hours a day 365 days a year.  To use the service you will need a Delta, Visa Electron, Switch, Meastro, or Solo debit card.  Credit cards are not currently accepted by the Billpay service but you can pay by credit card or debit card by telephoning our automated phone line or in our Cash Halls (please see below). Full details of how to use the BillPay service, including registering as a new user, and importantly the assurance that the latest encryption technology is used by Girobank, can be found by clicking to access the website click here http://www.billpayment.co.uk/.

 

Standing Order for the standing order Application Form.

 

Automatic Payment Line Pay by telephone on our special automatic payment line at a time to suit you.  Just telephone 01777 713864.  Unfortunately we cannot accept payments on SOLO cards or AMERICAN EXPRESS.

 

Swipe Card All tenants are issued with a swipe card which allows you to pay your rent in any Post Office or Payzone location as well as at the Cash Halls in the Bassetlaw District Council Offices.  The swipe card holds your rent payment reference number on the magnetic strip and ensures that your payment is automatically sent to your rent account.  If you pay by swipe card you will receive a receipt for your payment.

 

Bassetlaw District Council Cash Halls You can pay by cash, cheque, debit or credit card at the Cash Halls.  Please bring your swipe card to ensure we can handle your payment efficiently.  Unfortunately we cannot accept payments on SOLO cards or AMERICAN EXPRESS.

 

 

PLEASE NOTE THAT RENT PAYMENTS MADE THROUGH THE INTERNET, POST OFFICE OR PAYZONE MAY TAKE UP TO 7 DAYS TO REACH US.  PLEASE ENSURE THAT PAYMENTS MADE BY THESE METHODS WILL GET TO US BY THEIR DUE DATE.

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