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Do I have to pay rent in advance?

New tenants, not entitled to benefits, are required to pay the first week's rent when they receive the keys at the tenancy Sign-Up interview.  This will enable the rent account to be set up without showing any arrears.

For new tenants on benefits a calculation will be made to assess Housing Benefit eligibility.  If part entitlement to Housing Benefit is indicated, the new tenant will be asked to pay the outstanding rent due, plus £2 to allow for variance, until the actual benefit amount is confirmed.