Gas Survey


1. Thinking about your annual gas service, how would you rate it in terms of...?
a) Speed with which work was completed
b) Attitude of workers
Keeping dirt and mess to a miimum
2. Other questions ?
a) Did the worker(s) show an ID Card ?
b) Did you receive 24 hours notice of this appointment ?
c) Was the repair appointment kept ?
If 'no', were you informed that the appointment had to be changed ?
3. Satisfaction
a) Overall, how satisfied are you with A1
b) Generally, how satisfied are you with A1 Housing?
Please comment on any of your answers or list any suggestions you feel will improve our annual gas service procedures.
Any Comments	Any Comments
Address
Diversity Information
Please complete this section by ticking the relevant option. Diversity information will help us to improve our service.
Your Gender
Your Age
Do you have a Disability ?
if Yes please comment
Your Ethnic Origin
Any Other Ethnic Group, Please state...
email address
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