Information for Leaseholders

The pages below provide information for leaseholders of flats or maisonettes that have been bought from Bassetlaw District Council under the Right to Buy scheme. A1 Housing Bassetlaw Limited acts as the managing agent for Bassetlaw District Council, which means that we deal with all your day-to-day issues.

We have recently carried out a review to improve our service to leaseholders and as a result we have introduced a single point of contact to deal with all your enquiries and concerns.  This contact will be the Asset Management Officer who will endeavour to answer your enquiries or concerns and will be the central link in directing you to other relevant departments if required.

As from the 1^st June 2007 you can contact the Communications Policy and Performance Officer on 01909 533243.

Repairs Obligations and Service charges

What are Repairs Obligations and Service charges and what do they mean to you?

Leaseholder Focus Group

Are you interested in becoming a member of the Leaseholder Focus Group?

What is a leasehold?

If you are thinking of buying your flat, which is classed as a leasehold, please click on this link for more information

Equality and Diversity

A1 Housing are committed to the Governments Equality and Diversity Agenda. For more information on our policies, equality schemes please click here.

The Leaseholder Excellence Network

A1 housing is now a member of the Leaseholder Excellence Network. The aim of the organisation is “Driving up service quality and leaseholder satisfaction”, this will be achieved by helping members compare policy and practice, measure and evaluate performance, identify innovations and apply these where appropriate to deliver effective services that demonstrate real value for money.

New Leaseholder News Bulletin and Questionnaire

The new Leaseholder news bulletin is now available to view here

Leaseholder's Guide

Information for all leaseholders and anyone thinking of buying the leasehold of their flat. For a copy of the guide please click here.

Services for Leaseholders

Additional Services for Leaseholders - Analysis of the leaseholder questionaire.

Approval given to Service Charge Policy

Information on the analysis of the leaseholder service charge policy is available here

Consultation Event February 2008

Notes from the Consultation event February 2008 are available here

Audit Report September 2007

Strengths are now outweighing the weaknesses for Leaseholder services. For more information click here.

Consultation Event July 2007

Notes from the Consultation event July 2007 are available by clicking here.

2010 - 2012 Leaseholder Service Level Agreement

To view the Service Level Agreement following the consultation please click this link.  The Service Level Agreement is subject to Board approval and Joint Housing Advisory Group approval.

Plain English Guide to Your Lease

The standard lease agreement has changed over the years as legislation has changed.  Bassetlaw District Council solicitors have produced a Plain English Guide to your Lease to help you understand your lease agreement please click to view the link.

Gas Safety in your Home

Pdf documents to download

• Health & safety executive gas appliances get them checked
• A guide to landlords duties