The pages below provide information for leaseholders of flats or maisonettes that have been bought from Bassetlaw District Council under the Right to Buy scheme. A1 Housing Bassetlaw Limited acts as the managing agent for Bassetlaw District Council, which means that we deal with all your day-to-day issues.
We have recently carried out a review to improve our service to leaseholders and as a result we have introduced a single point of contact to deal with all your enquiries and concerns. This contact will be the Asset Management Officer who will endeavour to answer your enquiries or concerns and will be the central link in directing you to other relevant departments if required.
As from the 1st June 2007 you can contact the Communications Policy and Performance Officer on 01909 533243.
Equality and Diversity
A1 Housing are committed to the Governments Equality and Diversity Agenda. For more information on our policies, equality schemes please click here.
A1 housing is now a member of the Leaseholder Excellence Network. The aim of the organisation is “Driving up service quality and leaseholder satisfaction”, this will be achieved by helping members compare policy and practice, measure and evaluate performance, identify innovations and apply these where appropriate to deliver effective services that demonstrate real value for money.
Notes from the Consultation event February 2008 are available here
Strengths are now outweighing the weaknesses for Leaseholder services. For more information click here.
Notes from the Consultation event July 2007 are available by clicking here.
The draft Service Level Agreement has been sent to all leaseholders for consultation. The results of the consultation are shown on the attached form. To view the Service Level Agreement following the consultation please click this link. The Service Level Agreement is subject to Board approval and Joint Housing Advisory Group approval.
The standard lease agreement has changed over the years as legislation has changed. Bassetlaw District Council solicitors have produced a Plain English Guide to your Lease to help you understand your lease agreement please click to view the link.
Pdf documents to download