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Contact Income Recovery

If you would like to contact us about your rent, request a Rent Account Statement, or ask us about debt or benefit advice, you can contact one of our Income Recovery Officers on the numbers below. You can also text 'RENT' along with your name, address and message to 07797 807 045 and we'll call you back. For more information click here.

Alternatively, please fill in the form below and one of our team will get in touch with you.

Income Recovery Officers and Assistants
For advice on unpaid rent, court and eviction actions and to make debit and credit card payments contact:

Val Fletcher - 01909 533165
Areas covered - Worksop and surrounding areas
valerie.fletcher@a1housing.co.uk


Julie Miller - 01909 533428
Areas covered - Harworth, Langold, Carlton, Rhodesia, Sandy Lane
julie.miller@a1housing.co.uk


Nicky Morris - 01909 535124
Areas covered - Retford, Tuxford and surrounding areas
nicky.morris@a1housing.co.uk


Christine Merrills -
01909 534468

Areas covered - all areas
christine.merrills@a1housing.co.uk


Rent Officers

For questions about Direct Debit payments, to make payments over the phone and advice on former tenant rent arrears, call:

Steve Rowe - 01909 533175
steve.rowe@a1housing.co.uk


Teresa Rodgers - 01777 713201
teresa.rodgers@a1housing.co.uk

The Income Recovery Team also hold regular surgeries for rent arrears and payment enquiries in the following A1 Housing offices:

Worksop - Queen's Buildings, Potter Street - Monday & Friday, 9.30am -12noon

Retford - One Stop Shop, 17b The Square - Monday, 9.30am - 12noon

Harworth - Information Centre, Scrooby Road - Wednesday, 9.30am - 12noon

Carlton - The Gateway, 24-28 Sycamore Road - Thursday (fortnightly) 9.30am - 11.30am

Money Advisor
For questions about how to make the most of your money, including debt, benefit and savings, or if you have money worries and would like free and confidential advice, contact our Money Advisor to make an appointment.

He will be happy to visit you in your home, or at any of the A1 Housing offices listed below:

Adam Mills - 01909 533744
adam.mills@a1housing.co.uk

Retford - One Stop Shop, 17b The Square, Tuesdays

Harworth - Information Centre, Scrooby Road, Wednesdays (fortnightly)

Carlton - The Gateway, 24-28 Sycamore Road - Wednesdays (fortnightly)

Worksop - Queen's Buildings, Potter Street, Thursdays

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Customer Service Films

A1 Housing hits the small screen

Seeing is believing, that’s why
we’ve put together a collection
of short films to guide you
through just some of our services.

TENANTS are being reminded to be vigilant against companies who claim to…  more»
If in doubt, keep them out!