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MEDIATION SERVICES

 

A1 Housing has a contract with Mansfield Mediation, click here for website,  for the provision of a service to help in resolving disagreements between neighbours. A1 has successfully worked in partnership with Mansfield Mediation since 2003.

Tenants of A1 can be offered a mediation service for free and it can often resolve real problems. The types of issues that create conflict for neighbours include: loud music, banging doors; late night DIY; children; boundaries; parking, dogs and other environmental issues.

Mediation is about giving an equal voice to those in conflict.

Mediation is a well-established process that seeks to resolve disagreements in which an impartial third party (the mediator) assists parties in dispute to find a solution to the issues raised. Mediation is a voluntary process; both parties agree to take part. Parties are brought together in mutual consent through the support of a mediator, to become reconciled or to amicably resolve their differences. Mediation is most often delivered through an independent organisation.

 

Mediation is:

  • confidential
  • impartial (facilitated by an impartial third party)
  • non judgemental
  • informal
  • future-focused
  • able to deal with a number of issues and seeks to find the root causes
  • takes a step by step approach

 

Mediation seeks to:

  • resolve conflict
  • find solutions to meet the needs of all
  • create a win-win solution for individuals
  • create realistic agreement
  • treat all parties with fairness
  • understand other peoples worries, problems and issues
  • resolve power imbalances

 

Mediation is suitable for a wide number of problems and is most successful when used early and before real dispute is apparent, this early intervention will often prevent situations from becoming much more difficult for all parties.

 

If you have a dispute or conflict that you think may be helped by mediation please contact your local housing office at Worksop, Retford or Harworth for advice and information.

 

 

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